Lone Star Chevrolet

Better Business Bureau recognizes Lone Star Chevrolet with the 2011 Pinnacle Award

Congratulations on being recognized at the 2011 BBB Awards for Excellence Event.  This coveted award recognizes Lone Star's commitment to excellence in the marketplace and gives consumers greater confidence in choosing Lone Star Chevrolet.   The BBB Awards for Excellence recognizes Lone Star's achievements and commitment to overall excellence and quality in the workplace.  Proceeds from the award event help fund the BBB Education Foundation which educates consumers about scams and fraudulent business practices in the Greater Houston area.

The staff at Lone Star Chevrolet work hard to provide top notch service to their customers and clients and is honored to be recognized for their efforts. 

Carolyn Cross GM of Lone Star Chevrolet With Pinnacle Award	BBB Member Wayne Sandlin, Photography by Design, wins an iPad from Lone Star Chevrolet

Lone Star Chevrolet is the only dealer in Houston to be awarded the Elite Service Award by GM.  Only five dealers in the entire state of Texas received this award.

AWARDS     AWARDS   AND MORE AWARDS

I hope you know that we are not bragging?  Well, maybe just a little bit!  We do have you, our great customers, to thank for all the awards Lone Star Chevrolet has won this year.  You see, we know that we have to do the very best job possible in order for you to be happy and vote with your dollars to do business with us.

So far in 2011, Lone Star Chevrolet has won:  General Motors Dealer of the Year for the 9th year in a row.   Mark of Excellence Award for the 9th year in a row.  For the first year, the Better Business Bureau Pinnacle Award for business excellence.  And now, announcing as of yesterday, Lone Star Chevrolet is the ONLY  "Elite Service" Dealer in Houston Texas for General Motors.  There are only 5 Dealers in Texas that won the award.

So, you might ask, what does this mean for me the great customer of Lone Star Chevrolet?  It means that we must hold to a higher standard for both sales and service.  It means we will continue striving to be the best experience you have ever had in both sales and service.  It means, Lone Star Chevrolet can not  and will not take you for granted.

You really do get more at the Chevy Star - Experience Lone Star's Award Winning Service today!

The 2012 Chevrolet Sonic

The new, American-built Chevy small car's name seems quite appropriate for two reasons: First, with its performance, roominess, generous equipment and great value, the Sonic is going to make a big noise in its segment, yet the Sonic is also going to deliver a sonically smooth ride.

Today, small car buyers are demanding more: More performance, more room, more comfort and more value. Chevrolet answered those demands in the compact segment with the new Cruze,  it addresses those needs quite smartly in the subcompact realm with the new Sonic. For example, the Sonic offers more power and room than the Ford Fiesta.

The story behind the 2012 Chevrolet Sonic packs multiple compelling plot lines. First, the Sonic will be the only car in its class built in the United States. A thoroughly upgraded factory in Orion Township, Michigan is not only bringing back 1,000 jobs to the metropolitan Detroit area, it's doing so with a small car developed with international input.

Consider the next storyline for the Sonic a tie between styling and performance. Sharply creased designs, in both four-door sedan and five-door hatch models, envelope a chassis and powertrain engineered for both fun and economy. With the dual-element grille and round taillamps, the look is unmistakably, and rather boldly, Chevrolet. You'll have a choice between the same two Ecotec powertrains used in the Cruze - a naturally aspirated 1.8-liter four-cylinder engine and a 1.4-liter turbocharged four.

As in the Cruze, the turbo 1.4 will deliver an impressive 138 hp and the naturally aspirated 1.8, an estimated 135 hp. The bigger difference will be in peak torque with the turbo delivering a solid 148 lb/ft between 1,850 rpm and 4,900 rpm. Couple that to the standard six-speed manual transmission and factor in sport suspension with available 17-inch tires, and you have what car buffs like to call a "pocket rocket." In the 1.8-liter models, you get 90 percent of the car's 123 lb/ft of torque from 2,400 rpm to 6,500 rpm, meaning it's going to feel quite zippy in every day driving. The 1.8-liter engine will be teamed with your choice of a five-speed manual or a six-speed automatic transmission.

The Chevrolet Silverado HD: Motor Trend's  2011 Truck of the Year Award Winner!  2012 Models Now Available!

Built to be truck of the day.  Ended up being truck of the year. According to Motor Trend, "In the heavy-duty truck world capability is most important." And Silverado HD is very capable in the all the areas that matter to Chevy owners. We engineered the 2011 Silverado 2500HD with durable, advanced technologies like a stronger powertrain for bigger towing numbers, a sturdier frame to handle more payload and deliver an improved ride, and more secure trailering features to help keep it all under control. With everything Silverado 2500HD has going for it, you can understand why Motor Trend said, "No wonder it's this year's Truck of the Year."
SEARCH INVENTORY



It's Stronger than Ever
We looked at everything that made the proven, available Duramax 6.6L Turbo-Diesel V8 engine great, then we made it even better:
More Torque, 17,800 lbs. of maximum towing, Bold, New Look, Roomy & Comfortable Interior, Cavernous Storage Areas, & more!

General Motors is re-launching its certified pre-owned program today with a new official name, a new branding strategy, a more thorough inspection explanation and what GM officials are calling an "industry first:" a two-year/30,000-mile free maintenance program called Owner Care.

Jennifer Costabile, general director of used-vehicle activities for GM, and Larry Pryg, the program's national manager, talked with Auto Remarketing recently to outline and discuss the new program.

The automaker collaborated with its 10-member dealer council in building the program, but its cooperative efforts with dealers went far beyond that.

GM phoned close to 100 dealers to get input, Costabile said, and put quite a bit of effort into working with dealers "because they're going to be the ones executing it, so we wanted to make sure they were comfortable with it."  In fact, the main point of the revamping was to add more value to the program for dealers and customers.

For instance, Costabile pointed to the new Owner Care program, which includes free oil changes, tire rotations and multi-point inspections for two years or 30,000 miles, saying: "We really feel this is a strong value-add to customers."

Additionally, GM vice president of U.S. sales operations Don Johnson stressed that enhancing the program's value can lead to increased new-vehicle sales, as well.

"One of the most important things we can do is manage the business to help increase the value of Chevrolet, Buick and GMC used vehicles," Johnson said. "This increased value gives potential new-vehicle customers more for their trade-ins, thereby lowering their ownership costs."

Sharing more on how the program will be different, Costabile said it will no longer be called GM Certifed Used Vehicles. Instead, the program will now be referred to as the Chevrolet/Buick/GMC Certified Pre-Owned Vehicles program.

Regarding the switch away from the term "used," it is believed that consumers are more comfortable with the term "pre-owned." Or perhaps this better spotlights the fact that certified vehicles tend to encompass newer model years.

Cadillac, of course, has its own certification process. As far as discontinued brands like Saturn, Pontiac and Hummer, they will be a part of the new program and "we want to continue to support these brands," said Costabile.

Explaining the branding change, Costabile said the automaker wanted to put the GM moniker "behind the curtain" and make it more brand-centric. The reasoning is people don't buy a "GM" car, they buy a Chevrolet or Buick or GMC, she stressed.

The program will also include "consistent and competitive" support for dealers when it comes to incentivizing CPO rides, Costabile shared.

The warranty benefits will remain the same, GM said, referring to the five-year/100,000-mile powetertain warranty and the 12-month/12,000-mile bumper-to-bumper warranty.

However, the inspection process is now a 172-point process, versus a 117-point process previously. GM explained that there are not 55 more items to be inspected, instead, the point-expansion is designed to help dealers become more thorough in how they describe the checks in the inspection to the consumer.

For instance, the wheels and tires were previously just one point on the inspection form. Pryg said the process of checking them now is with four points, so that the dealers can show how specific elements of the wheels and tires were inspected.

"The work for the dealer hasn't changed much, but we really wanted to build value in the program, and one way you do that is to show the customer what you did," Pryg explained.

HONOR THOSE WHO SERVE & THOSE WHO HAVE FALLEN

Thank you Houston for helping Lone Star Chevrolet make this a huge success!

2011:  As the nation nears the 10th anniversary of the September 11 terrorist attacks, the General Motors Foundation and Chevrolet today donated $250,000 to the Travis Manion Foundation to help grow participation around the country in the 9/11 Heroes Run.

The 9/11 Heroes Run will bring communities together in more than 25 U.S. cities to honor military, police, firefighters and first responders who have given their lives to protect and save others. Proceeds from the 5K races will go to the families of fallen heroes.

The Manion family formed the foundation in 2007 after Marine 1st Lt. Travis Manion was killed by sniper fire while defending against an enemy ambush during a patrol mission in Fallujah, Iraq. In an unusual move, the Iraqis named their operating base Combat Outpost Manion, one of few Iraqi facilities named for an American service member.

"Heroes Run" to Honor Soldiers & First Responders on 10th Anniversary of 9/11 Video

Before leaving for his last tour, Manion visited Rescue One in New York City, the First Responder unit that lost more than half its members helping others following the Sept. 11 terrorist attacks.

"After a day of sharing their experiences with Travis, he came home even more inspired to serve our country," said his mother Janet Manion. "He gave his father a Rescue One hat that read 'Never Forget' and asked that his father wear it while he was gone. That's why we started the 9/11 Heroes Run four years ago... to honor and remember."

In addition to the 9/11 Heroes Run, the foundation operates the Character Does Matter Leadership Program, programs to Honor the Fallen, and funds Good Grief seminars, scholarships and community service projects that benefit U.S. veterans and families of the fallen.

"We hold our nation's military personnel and their families in the highest regard, and it's our honor to support the families of our fallen heroes," said GM Chairman and CEO Dan Akerson. "I'm personally honored to know the Manion family and to be associated with such a worthwhile endeavor in Travis' name and memory."

Manion, whose father was also a Marine, excelled in the classroom and as an athlete at the Naval Academy, winning several leadership awards and being a nationally ranked wrestler. He was also awarded the Silver Star and the Bronze Star with Valor for his actions in Iraq.  Manion Hall at the Basic School in Quantico, Va., is named after Travis and stands as a reminder to future generations of Marine officers of his leadership on and off the battlefield.

Chevrolet is the official pace vehicle of the 9/11 Heroes Run, the brand's latest support for military families. Chevrolet's longstanding commitment includes the GM Military Discount program which provided more than 70,000 discounts in 2010 to military personnel and their families with a cumulative value of more than $60 million.

Those who want to volunteer or register to participate in one of the runs - visit  www.911heroesrun.com or Houston 911 Heroes Race.

About the Travis Manion Foundation

Not long after Travis was killed by enemy sniper fire in Iraq, checks in his memory began appearing at the Manion's home. In lieu of flowers, checks from all over the country and the world soon amounted to more than $100,000 and Tom and Janet vowed to give every penny to worthy causes.  The year following Travis' death, the newly formed Travis Manion Foundation presented $180,000 in scholarships, $85,000 to Fellowships for wounded and disabled veterans through The Mission Continues, and more than $45,000 for Good Grief seminars to help families of the fallen. Today, the Foundation operates three major programs that Honor the Fallen by Challenging the Living through a Character Does Matter Leadership program, a program that Honors the Fallen, and the 9/11 Heroes Run each September 11th ? while still funding Good Grief seminars, scholarships, and community service projects that benefit our Nation's veterans and Families of the Fallen.